How to fix ” Word could not create the work file “

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“Word could not create the work file” error message when you save a document in Microsoft Word

Applies to: Office Word 2007Microsoft Word 2010Word 2013Word 2016

How to fix Word could not create the work file

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Symptoms


When you save a document in Microsoft Word, you receive the following error message:

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Word could not create the work file. Check the Temp environment variable.
The Temporary Internet Files folder for Windows Internet Explorer is set to be in a location where you do not have permission to create new temporary files.

Resolution


To resolve this issue, create a new folder on your computer.

  1. Start Windows Explorer
  2. Locate the folder location C:\Users\<userprofile>\AppData\Local\Microsoft\Windows
  3. Create the folder labeled INetCacheContent.Word.

    Note: It may be necessary to turn on Hidden Items in the View Ribbon of Windows Explorer.

How to fix ” Word could not create the work file “
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