“Word could not create the work file” error message when you save a document in Microsoft Word
When you save a document in Microsoft Word, you receive the following error message:
Word could not create the work file. Check the Temp environment variable.
The Temporary Internet Files folder for Windows Internet Explorer is set to be in a location where you do not have permission to create new temporary files.
To resolve this issue, create a new folder on your computer.
- Start Windows Explorer
- Locate the folder location C:\Users\<userprofile>\AppData\Local\Microsoft\Windows
- Create the folder labeled INetCacheContent.Word.
Note: It may be necessary to turn on Hidden Items in the View Ribbon of Windows Explorer.