Redeem a gift card or code to your Microsoft account

Redeem your gift card or code

Redeem a gift card or code to your Microsoft account


The easiest way to redeem a gift card or code is by visiting microsoft.com/redeem. If you or your family have multiple Microsoft accounts, make sure you’re signed in to the one to which you want to apply the gift card or code. Then enter the 25-character code, select Next, and follow the instructions on the screen.

See Find your downloads and product keys for more info about downloading and installing apps and games.

Redeem a gift card or code on Windows 10 or Xbox devices

Windows 10

  1. Open Microsoft Store .
  2. Select the See more  menu (next to the Search box).
  3. Select Redeem a code. If you aren’t already signed in, sign in to the Microsoft account on which you want to redeem the code.
  4. Enter your code and select Redeem.
  • If the card or code has money on it, we’ll apply the entire balance to your Microsoft account. You can use it to buy things from Microsoft Store online, on Windows 10, and on Xbox One.
  • If the card or code is for a specific app or game, we’ll add it to your personal library, where you can download and install it. Go to My Library in Microsoft Store. When some apps or games are redeemed, they will take you to the product page where you can also download and install.
  • If the card or code is for a subscription, you can find it in your Services & subscriptions.

Xbox One

Make sure your console is connected to the Internet and you’re signed in to the Microsoft account on which you want to redeem the code.

  1. Select Store > Use a code.
  2. Follow the instructions on the screen to redeem your gift card or code.
  • If the card or code has money on it, we’ll apply the entire balance to your Microsoft account. You can use it to buy things from Microsoft Store online, on Windows 10, and on Xbox One.
  • If the card or code is for a specific app or game, we’ll add it to your personal library, where you can download and install it. Press the Xbox  button on your controller and then select My games and apps > Ready to install. Select the app or game, then select Install.
  • If the card or code is for a subscription, such as a subscription to Xbox Live Gold, you can find it in System > Settings > Account > Subscriptions.
or —
  1. Say “Xbox, use a code”.
  2. Follow the instructions on the screen to redeem your gift card or code

Xbox 360

Make sure your console is connected to the Internet and you’re signed in to the Microsoft account on which you want to redeem the code.

  1. Press the Guide button on the controller.
  2. Choose Games and apps > Redeem code.
  3. Enter the gift card code and select Done.

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